Section 01

Program Description

Rivas Technology Group sends SMS messages for the following purposes:

• Promotional Offers & Sales — Exclusive deals, discounts, and limited-time offers on our products and services.
• Order Confirmations & Shipping Updates — Transactional messages related to your purchases, including order confirmations, shipping notifications, and delivery updates.
• Weekly Featured Product Alerts — Our hand-picked featured product of the week, delivered every Monday.
• Appointment & Service Reminders — Reminders for scheduled installations, service calls, or consultations.

Section 02

How to Opt In

You may opt in to receive SMS messages from Rivas Technology Group by:

• Providing your mobile phone number at checkout or on a sign-up form and agreeing to receive SMS communications.
• Texting a designated keyword to our SMS number as instructed in any of our campaigns.

Section 03

How to Opt Out

You can cancel SMS messages at any time. To opt out or get help, use the following keywords in reply to any message:

After texting STOP, you will receive one final confirmation message confirming you have been unsubscribed. You will no longer receive messages from us unless you opt back in.

Section 04

Help & Support

If you need assistance or have questions about our SMS program, reply HELP to any message, or contact us directly:

• Phone: (425) 954-6003
• Email: sales@rivastechgroup.com
• Website: shop.rivastechgroup.com/pages/contact

Section 05

Message Frequency

Message frequency varies based on your interactions with us and the types of messages you have opted in to receive. You may receive up to 4–6 messages per month for promotional and featured product content, plus transactional messages related to your orders and appointments as needed.

Section 06

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Rivas Technology Group is not responsible for any charges incurred from your mobile carrier for receiving SMS messages.

Section 07

Supported Carriers

Our SMS program is supported by most major U.S. carriers, including but not limited to AT&T, Verizon, and T-Mobile. Carrier support may vary. We are not liable for delayed or undelivered messages.

Section 08

Privacy

Your mobile phone number and any information collected through our SMS program will be used solely to deliver the messages you have opted in to receive. We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.

For more information on how we collect, use, and protect your personal information, please review our Privacy Policy.

Section 09

Changes to These Terms

We reserve the right to update or modify these SMS Messaging Terms at any time. Changes will be effective upon posting to this page. Your continued participation in our SMS program following any changes constitutes your acceptance of the updated terms.